How can I disconnect any number from a conference?
All numbers in a conference call are connected as Line
1, Line 2 and Line 3
If you wish to disconnect one of the callers just
Press *1 for disconnecting 'line 1',
Press *2 for disconnecting 'line 2' and
Press *3 for disconnecting 'line 3'.
After disconnecting any caller from a conference call,
can I dial another destination?
Yes you can always add a new caller after
disconnecting any of the lines on a conference call.
Please note that you can connect maximum up to 3
callers at any stage.
To connect to a fourth destination:
Please disconnect one of the connected lines, i.e. 'line 1', 'line 2',
'line 3'.
If 'line 1' is disconnected, the fourth call
will be interpreted as 'line 1'.
Please note the following:
Please do not press the 'dial' or 'enter' key after
entering the destination number.
Please do not 'select' the destination numbers from
the 'contact list/phone book' of your phones/mobiles
and press 'enter/dial' as this will generate a new
call which will be charged by your phone/mobile
operator.
You will be charged separately for calling each
destination number according to our applicable tariff
and the total will be deducted from your account
balance.
You need to ensure that all the destinations are
reachable otherwise you would have to disconnect your
entire call.
I.e. if you are connected to 'line 1' and 'line 2' and
if 'line 3' is not reachable or not answered,
it will keep ringing until you disconnect the entire
call.
How can I make quick and easy calls from a MOBILE?
To make quick and easy calls, you need to register your mobile
phones.
Once you register your mobile phones, you can make quick and
easy calls from your mobile without having to dial both the
access number and the international number separately.
BACK
How to
enter a PAUSE?
Depending on the mobile phone you use,
You can enter a pause using the following procedure.
- NOKIA Phones:
Press * key three times i.e. * * *, this will show as 'P' on
your screen.
- Siemens / Panasonic phones:
Press and hold '0', this will show as '+'
- Motorola / Ericsson / Sony phones:
Press and hold '*', this will show as 'P'
For further instructions please read your mobile phone
instruction manual or contact your phone manufacturer
directly.
BACK
How can I store numbers to make quick and
easy calls from a MOBILE?
To make quick and easy
calls from your registered mobile without having to dial both
the access number and the international number separately,
SAVE the number by following the procedure listed
below
- Enter the access number 0240 021 41.
- Enter a Pause.
- Enter your international number including the 00 and SAVE it to your phonebook.
FINALLY your entry should look like this:
024002141p (00 + country code + phone number).
That's it! Next time you want to call, find the above stored
number in your phonebook and call!
Speed dial:
Speed
dial service is an excellent service to make quicker
calls.
This
can be done by first registering your destination
numbers with our services online or with customer
services.
You
can register up to 9 destination numbers.
Please
follow the below mentioned process to use speed dial
service after registering your number:
a. Dial
access number
b. Enter
PIN number (from unregistered phones)
c. Enter
speed dial Key (1….9) when you are prompted to enter
your destination number.
d. Press
* after entering your speed enter number (Key),
for e.g. if your destination number is registered at
no. 1, dial 1* and it will attempt to connect
immediately.